Fair pricing, booking policies and subsidies
Professional service
Your well-being is my top priority, and I genuinely believe in the positive impact that professional counselling can have on your mental health and personal growth. Investing in yourself and your relationships is an important commitment that enriches all areas of your life.
As with many of our life commitments, this process requires both time and financial investment.
I value transparency and mutual respect as the foundation of our professional relationship. Therefore, I have established a clear fee structure and booking policy to ensure we are both aligned in expectations.
Fee structure, booking policies and subsidies
Below you will find my current session fees, booking and payment policies.
My fees are thoughtfully set to reflect the personalised care I provide, grounded in my extensive professional training and experience. At the same time, I strive to ensure that my pricing remains fair and competitive within the current market.
I’m aware that financial considerations can sometimes be a barrier to accessing the support you need. Below is a section on potential subsidies you might have access to.
Current service fees and payment policy
In-person at 30A Bell Road, Remuera.
- Individual counselling is $145 for 50 minutes; or $195 for 90 minutes.
- Relationship counselling for two or three joint clients (e.g., couples therapy, family therapy) is $195; for 60 to 75 minutes to facilitate an appropriate finishing.
Online via Zoom
- Individual counselling is $145 for 50 minutes.
- Relationship counselling for two people as joint clients (e.g., couples therapy, family therapy) is $195; these joint relationship sessions typically last 60 minutes. When energy and focus remain high, we can extend up to 75 minutes.
Payment due day of the service
Session fees are payable on the day of our session via bank transfer to the account sent to you in your booking confirmation email.
Fee changes
My fees are reviewed regularly, and once you are a client, you will receive ample notice of any revised fees.
Pricing for non standard services
The service fees listed are based on standard session durations. If you prefer a non-standard session—such as an extended session or one with additional participants—please reach out via email to explore and arrange suitable options.
Booking policies
Booking is a contract between us
By booking a session with me, we enter into a contract. My commitment is to provide a professional counselling service for the time you have booked that adheres to NZAC ethical standards (see NZAC website).
Your commitment is to agree to pay the current session fees on the day of the service, and any applicable fees, as outlined in my pricing, payment and booking policies page of my website.
Missed appointments - "No-shows"
I understand that life can be unpredictable. However, missed appointments without any prior notice will be charged at the full session fee to ensure the sustainability of my services.
Rescheduling or cancelling with more than 24 hours' notice
You may reschedule or cancel your appointment free of charge if more than 24 hours’ notice is provided. Changes can be made directly through my booking calendar up to 24 hours in advance of your appointment.
Late rescheduling or cancellations - less than 24 hours' notice
If you need to change your appointment within 24 hours of the scheduled time, please email or text me as soon as possible. This allows me to treat your change as “late ” rather than a “no-show.”
- Late Cancellations: Cancellations made with less than 24 hours’ notice will incur a 50% session fee.
- Late rescheduling: Rescheduling within 24 hours of the session will also incur a 50% session fee. However, if feasible, I will do my best to offer alternative times within two to three days. If a suitable alternative is agreed upon, the fee will be waived.
To help avoid late fees, the following changes can be made up to ten minutes before the session start time:
- Change an in-person booking to an online session.
- Change a joint session to an individual session, where one client has counselling on their own.
Subsidies for counselling
Gumboot Friday
I am registered with Gumboot Friday. If you’re aged 25 or younger, Gumboot Friday offers funding for two free individual counselling sessions with a counsellor of your choice from their platform.
If you’d like them to cover the cost, please reach out to me through the Gumboot Friday website.
Before booking with me, I encourage you to explore your options and consider whether I am the right counsellor for your needs. If I am, I look forward to working with you.
Work and Income (WINZ) disability allowance
I’m registered with Work and Income (WINZ).
If you need counselling because of a health condition or disability, WINZ offers subsidies for counselling through the Disability Allowance. You don’t have to be on a benefit to qualify for a Disability Allowance.
Click here for the WINZ disability allowance eligibility criteria, and other details.
Students, you can apply for health and disability counselling through StudyLink.
Employee assistance
Consider checking if your employer partners with an Employee Assistance Program (EAP) or offers funding for counselling sessions. This can be a valuable opportunity to explore how counselling might support you.
Employers that provide these benefits may have specific counsellors or services they recommend you use, so it’s worth clarifying their guidelines in advance.
I’m currently contracted with OCP EAP and would be happy to work with you through this program.
To get started, simply follow your employer’s instructions to contact OCP. Once OCP has received your details, they will reach out to me to confirm that they will cover the cost of your sessions. From there, we can begin our work together.